What We Collect and Why We Hold It
We collect your name, contact details and account credentials when you register. When you add a payment method — bKash, Nagad or Rocket — we record the wallet reference needed to process deposits and withdrawals, but we never store your full PIN or mobile banking password.
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Device identifiers, browser type and session logs are gathered automatically to keep your account secure and to detect unusual login activity. We retain transaction records for as long as required by the applicable rules of the regions where we operate; once that period ends, records are
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removed from active systems. If you fund your account via Nagad or bKash, the transaction ID is linked to your account wallet so our finance team can trace any payment query quickly. We do not sell your personal data to third parties. Data shared with payment
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processors is limited to what those processors need to clear your transaction — nothing more. Your data rights, and our obligations around them, depend entirely on local law and the eligible regions in which you access this service.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.